Help & Support

Contact & Support

Need a hand with Protokel? You're in the right place. Reach out and we'll get back to you.

For questions, bug reports, account issues, or feedback, the fastest way to reach us is by email. We read every message and respond as soon as we can.

Support Email support@protokel.com
Privacy Policy protokel.com/privacy

Common Questions

What is the Protokel app? Protokel is a peptide tracking app for organizing your protocols, vials, and dose logs. Built for precision, designed for your stack.

Account & sign-in. If you're having trouble signing in with Apple, Google, or email magic-link, email us and include the method you used.

Subscriptions & billing. All billing is handled through the Apple App Store. To manage or cancel your subscription, open the App Store app on your device and tap your profile.

Data & deletion. You can export your data via CSV or delete your account at any time from within the app under Profile. See our privacy policy for full details.

Feature requests. We love hearing how you use Protokel. Send your ideas to support@protokel.com and they'll go straight into the roadmap discussion.